Tag Archives for community

Parent Engagement: Exploring Key Roles in the K12 Ecosystem

From my experience, parents want their kids to have a great education, and most are willing to pitch in.

On a good day, it might mean helping them study for a killer algebra test. On a bad day, it’s a more thankless task: helping them reevaluate priorities, prying fingers from the high tech keypads, smartphones and controllers stashed under every pillow.

Education is a complex topic, which deserves and is getting much discussion. But as a parent, I think understanding our stake in the process is an increasingly critical conversation, one that doesn’t always get air time.

I’d like to frame the question like this:

With school districts grappling with troublesome finances and even more troublesome test scores, what roles can and should parents play in the education process?

K12 Education today functions like an ‘ecosystem’. Most of the many interdependent stakeholders (teachers, students, parents, administrators, legislators, policy makers, text book companies) work diligently, but not always in tandem. No one entity has full control of the process. Across the diverse stakeholder groups are multiple, often conflicting objectives. Each depends on the others in the food chain for the system to function, but there is little optimization taking place.

Across the education ecosystem, too often it’s become a challenge of survival.

You may have seen “Waiting for Superman” and learned that across the nation, drop out rates are accelerating. Or maybe you saw “Race to Nowhere” about the pressure schools and parents are together putting on children, and how we must reevaluate how to define success. A more extreme example is the “Parent Trigger” where states allow parent-led coalitions to takeover problem schools.

While education leaders have much to do in sorting this out, parents have an important voice. We often forget that kids acquire language, behavior, and foundational learning skills before they set foot in a public school. Approaches will vary, but parents have the first crack at making learning a priority, and must work ever harder to sustain that. Schools, in turn, must understand what the family is experiencing, to effectively participate in an open collaboration.

Let’s tee up a few discussion topics to help us get at the core challenges of Parent Engagement.

Q1. What is the ideal role of parents in the education process?

Q2. How could we, as parents, help in a meaningful way? Here are some starter ideas, to get you thinking (do these resonate?)

  1. quality time on foundational skills (especially pre-K)
  2. finding creative ways and times to teach (story, play)
  3. fostering respect for knowledge and learning
  4. focus on resilience
  5. focus on mastery (deep learning) over performance (test scores)
  6. focus on critical thinking
  7. making innovation in education a priority

Q3. Who helps parents navigate these challenges, and should schools play a role in supporting them?

Q4. Can parents and teachers find the quality time required?

Education is undergoing some much needed transformation. From multiple sources, we can see innovative schools working diligently on new approaches. But time is short. And that’s an issue on many levels.

I sense that kids today start kindergarten well behind the power curve, leaving parents with few choices and many frustrations, and often no sense of what they could be doing to help.

No silver bullets here. But that’s all the more reason for the conversation.

We’ll tee this up at our weekly #ECOSYS chat on WEDS 1/5 at 9pET. This opens our 2011 Education Topic Agenda, on our wiki, under “T1 Parent Engagement”.

As always, please share your thoughts as comments, I’d love to discuss your perspective.

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It Takes a Village: Insights on Culture and Community in Local Government

In prior posts, we’ve looked at the many aspects of culture that affect large organizations, including the cultural dynamics in government that play out in large state & federal agencies.

A few days ago, a reader wrote and asked: “What about local government?”

That really started me thinking. So let’s have a look.

Similarities

Government agencies share a common service mandate, regardless of scale. That means local government exists to support its citizens, and that many aspects of the overall mission would logically be the same. Examples of this: revenue collection, protection services, health & welfare, even natural resources.

There’s also a similar political dynamic. Elected officials are voted into office to provide leadership and direction to full-time administrative branches. That can lead to a philosophical divide between the elected and the civil servants, an interesting cultural rift that is unique to governmental organizations, as I covered previously.

The net result is that local governments, like their larger state & federal counterparts, will encounter challenges of silo thinking and culture clashes, often resulting in small-scale bureaucracies.

Differences

It’s the differences that really bring home some interesting new factors. The most important of these is a sense of community. I wrote on virtual community a few months back, but the ‘brick and mortar’ community – including neighborhoods, businesses, recreation areas, and the like – makes up what is typically the strong, vibrant foundation or our day-to-day experience.

In a real way, our local communities serve as the backbone of our society.

These are critical factors for any town or region to remain healthy. Where these elements are absent, as is the case in regions with long-term economic decline, the systemic problems can be overwhelming. That means local communities and their governments are vitally important to create safe, healthy places for people to live and work.

Several things come with community that can benefit the cause of local government, with opportunities to drive a more open, participative culture

  • Citizen engagement – most want to live a good, healthy lifestyle, and want their neighborhoods safe, their schools effective, their tax dollars put to good use. This bodes well for engagement, because local citizens have an immediate stake in the affairs of local government
  • Proximity – by being nearby, it is far easier to participate in local government events and elections, including hearings, council meetings, and the like. Not so with state or federal.
  • Visible results – the effect of government can be seen locally, reinforcing value in real terms

I’ll argue that an “intellectual distance” has caused state and federal government to grow more removed from their constituents. It’s a chasm that hurts relevance to the average citizen. Small wonder the feds have long embraced a “town meeting” approach, in hopes of capturing the level of engagment that normally accrues locally.

The other major delta that impacts culture in local government derives from smaller scale, with 3 immediate impacts:

  • Less-hardened silos – the walls of over-specialization become stronger (quite literally, hardened) with time and scale. Yes, local governments will exhibit turf wars and silos among departments. But because they are typically smaller scale, it should, in theory at least, be easier to begin working across them.
  • Greater impact of individuals – with smaller jurisdictions in particular (towns, small cities) it is possible for strong leaders to drive signifcant changes; this is more difficult with large-scale entrenched bureaucracy.
  • Low critical mass (smaller talent pool). Being ‘smaller’ means there is generally less expertise available locally; smaller jurisdictions may need to lean more on outside help.

What does this mean? For starters: state and federal governments should ‘think small’.

But it also means this:

Local government should be aggressive on capitalizing on the advantages that community and smaller scale afford. They enjoy unique levels of access to their constituents. Moreover, they are closer to organizational models that favor collaboration .. provided they can abandon the silos that are inherited via the notion of government as ‘bureaucracy’.

A strong message from our culture research still applies here: there are no silver bullets. Achieving change of any scale is hard, and culture is as strong a factor in local government as with the larger jurisdictions. Government must be willing to interact directly with their citizens, not hide behind the silo’d walls of bureaucracy. Being both small and local can encourage engagement, a fundamental enabler of social change.

Is it time for the resurgence of the local community? Maybe it takes a village, after all.

In a virtual world, what do we mean by “Community”?

Back in the day, when tribes were really tribes, the most critical need within a community was survival. Separating from the group introduced risk. Staying close improved your chances. In some ways, little has changed. These conditions seem strangely familiar.

No wonder an emotional connection often exists among the people and places of our local communities.

Borrowing from the anthropology books, the community of practice (“CoP”) concept emerged. It was coined by Lave & Wenger in the early 1990′s to reflect the tendency for professional groups to form based on common interests, independent of local boundaries. With a gradual introduction of work group and email technology, geographic constraints diminished. Knowledge Management (KM) brought recognition that groups in remote places could collaborate.

Today, social media dramatically improves on that capability, serving to amplify, accelerate, and even multi-thread interactions. But there’s a need to strike a balance between capability and usability. For a virtual community to survive, some key ingredients are required:

  1. A common, stated purpose (affinity).
  2. An aligned culture that values participation, cognitive diversity and discovery.
  3. Strong, cohesive relationships, built via engagement, trust and mutual respect.
  4. Support from authoritative external leaders (if applicable), and (at least) rudimentary governance.
  5. Awareness of diverse contexts (recognizing differences across functional silos, or along social vs. commercial, or local vs. global dimensions). This implies an ability to manage your mental filters.
  6. Semantic clarity.
  7. Strong connection (or access), providing intuitive ways for members to interact.

Virtual communities cut across traditional geographic, social and political boundaries; membership in many groups is possible. This allows cultures to mix. With increased interdependence comes new complexity. So it’s a mistake to believe virtual communities work just like the local ones. In the physical world, we had nonverbal cues; getting our bearings involved our ‘line of sight’. Now, we must rely on our ‘line of thinking’. And that can change quickly.

If a traditional community gives us a social context and a sense of place, a virtual community gives us optional contexts, diverse ways to view a problem and its solutions.

It’s more capability, with a price .. it takes more rigor to drive it.

Social media is just a platform, the next set of tools. The hard work of change remains. Is our culture more aligned with a race to the future? Or is our desire for stability prompting us (even subconsciously) to cling to the past?

I’m an optimist, but many take the latter perspective. For the ultimate answer, I’m holding on to the complexity view: the optimal solution is likely someplace in the middle.