Just read a great post by Carol Rozwell from Gartner on challenges in the coming “sea change” in KM (or “Knowledge Management”) enabled by Social Media. It’s about the transformation in how we approach collaboration and innovation in the work place. She raises concerns that many are still trapped in the old 1990’s KM paradigm. As with any change, each of us must see the need for it, understand it, and accept it.
I couldn’t agree with her concerns more, and responded to her blog with my thoughts on KM’s evolution.
It is very encouraging to see more and more practitioners (organizations, companies, thought leaders, consultants) coming to the same conclusions:
Old KM often didn’t work.
New KM is about connecting people and driving engagement. It’s not about collecting artifacts anymore. We are social and innovation engineers, not archeologists.
KM has alot to do with driving innovation.
KM has everything to do with collaboration, hence the strong links with Social Media.
Please post your comments here. Would love to know what you’re thinking. Meantime, thanks again Carol for a great blog post. Glad to know Gartner is engaging on this. Frankly, we need all the help we can get.