Like the words and grammar of language itself, metaphor is a crucial, foundational aspect of effective communication, and it’s one we tend to take for granted.
Metaphor is a way to create common ground. It pulls from what is ultimately shared or sharable human experience. And it serves us well not only as a literary device, but also as a versatile, robust element of our cognitive thought processes. We use metaphorical frames when we think, when we speak, and importantly, when we collaborate. And because of their versatile reach to bridge our thinking across diverse subject areas, they may well emerge as a new approach for grappling with problem complexity.
To explore these possibilities, let’s start with a working definition:
Metaphor is a mental/linguistic technique that helps us understand a complex concept by relating it to our more concrete, observable experiences; by comparing two discrete ideas, we expose similarities and can infer logical relationships.
While we employ metaphors frequently in everyday speech, the mechanics of the technique often remain a mystery. Metaphors have the power to clarify and enlighten, but we seldom use them intentionally to make a point, or work to find ways to leverage their full potential.
In “The Metaphors We Live By” (1980), George Lakoff and Mark Johnson lay down a rigorous argument for why metaphors matter, laced with interesting and compelling examples. They build on Wittgenstein’s concern (from a half a century earlier) that academics, philosophers and scientists have tended to talk past one another, speaking from their own paradigms and being generally unwilling to recognize – let alone embrace – frameworks in use among other camps.
Some examples are in order.
First, let’s introduce several commonly used cultural metaphors that are core to our Western way of thinking. I’ll state the metaphor then I’ll provide some related ideas that might flow from it:
“Time is Money” – how do you spend your time? – I’ve invested lots of energy on that project – I can’t waste any more time on that
“Organizational Politics is War” – he defended the point – her criticisms were on target – his ideas were shot down – let’s develop a plan of attack
“Public Education is a Factory” – is the system working? do we need common curriculum standards to ensure compliance and quality? – are we forcing students to fail when they don’t match a specification or comply with schedule, as if they were defective parts?
Sometimes using more than one metaphor to analyze the same abstract concept is useful. Per Lakoff, when held up side by side, the various metaphorical comparisons may not be consistent because they describe different aspects, but to be effective, metaphors should be coherent, that is, without spawning conflicting views.
Consider these examples:
“Problems are Puzzles” – we need to take it apart – how do the pieces fit?
“Problems are Journeys” – we’re on the wrong path – we’ll add more elements along the way – do you think we will discover a solution? – that idea could drive us in an entirely new direction
“Problems are Containers” – that idea is out of scope – we need to pull in more expertise – your concern is at the core of a very strong argument
“Problems are Buildings” – that issue is foundational – we need to build some case studies for this – we need to architect a different approach – that point could help us unlock further dialog
These metaphors are both consistent and coherent. We can use virtually all of the descriptive phrases interchangeably. Each helps to address specific perspectives of what a problem is and how web might attack it, with generally intuitive results. As we do this, listeners will tend to subconsciously resonate (sometimes emotionally) with one aspect or another.
Here we expose a cultural challenge. Though metaphor is present in everyday speech, the injection of subjectivity and emotional response into problem solving has historically sparked concerns for scientists, academics, whole schools of philosophers, and many in the business world. Why? Because we live in a Western culture that prides itself on its highly rational objectivity. A presumption of factual certainty has overtaken our thinking, and made metaphor an enemy of precision.
Case in point? Let’s circle back:
“Public Education is a Factory” has become an increasingly popular metaphor (employed by both Clay Christensen and Sir Kenneth Robinson) that sparks widely different responses from educators, academics and parents. Many practitioners, for example, will have an immediate negative reaction. Arguably, from a professional vantage, this clearly can’t be true; it is in conflict with a deeply held vision of education. But if approached with an open mind, metaphors like this one can start a useful dialog. In what ways are schools like factories? What are the implications? What can be done to about it? Deeper, more highly invested conversations tend to energize a serious, intentional discovery exercise. Metaphor can literally get people to think outside their silo’d mental models. When we encourage subjectivity in thinking, we can open minds (our own, and those of others) to new ideas. When collaborating, we provide stakeholders multiple ways to relate, sparking deeper engagement. By tapping personal experiences, a broader portfolio of relevant ideas can emerge.
Doesn’t this help us with critical thinking in general? I say yes.
Though many see critical thought as a reductive exercise (harkening back to the world of objective science), I think we need to train our minds for expansive thought as well. Effective use of metaphor exposes diverse aspects of our ideas. Besides shedding light on how we think, we understand better how we relate to each other. Do we agree? Do we disagree? Why? And all the while, we’re developing an ever richer solution language, steeped in metaphorical insight.
Again, intentional collaboration ultimately seeks to establish and expand upon our common ground.
Metaphor can help us get there.
Lakoff says a metaphor works if it advances our understanding. I’m seeing some compelling possibilities. Are you?